#1 for rugged phones in NZ, #1 in Australia

It's official. More people looking for a rugged phone come to our sites than any other specialist rugged phone retailer in New Zealand and Australia, according to the latest web traffic data (August 2019) from global analytics giant Alexa (owned by Amazon). Here's how we rank, in bold:

1. Outdoor Phone Store (NZ) (global web ranking #481,000, NZ ranking #680)
2. Rugged Phones Australia (Au) (global web ranking #698,000, NZ ranking #1239)
3. RPNZ (NZ) (global web ranking #827,000, NZ ranking #1374)
4. RPS (Au) (global web ranking #889,000, NZ ranking #1712)
5. Parallel Imported (NZ) (global web ranking #911,000, NZ ranking #4199)

(*source: Alexa.com traffic ranking analysis, August 24 2019)

2019's Best Rugged Phones Premier Range - Same Day Shipping Selected Models

The best rugged phones on the market are manufactured by Blackview and AGM. Their specifications exceed those of any other rugged phones on the market.  These models are your best options for rugged phones in New Zealand. We no longer sell Doogee or Ulefone to private consumers as their latest models are unrepairable outside Asia, making them very expensive disposable phones. They are available to trade customers only, with no warranty. We don't recommend them because of the servicing issues.

YES - WE CAN PRICE MATCH: if you see one of our Premier Range cheaper at another GST-registered NZ retail company, it will probably be missing the extras we include as standard and which most phone buyers prefer for peace of mind. But if you'd prefer us to match a 'nuts and cola' deal, just ask. After all, you'd rather buy from the only rugged phone company in NZ that actually knows how to service these phones and explain how to use them, wouldn't you?

BULK ORDERS? Yes, we have supplied the public sector and corporate clients for years. If you need a number of phones, use the "Leave a message" tab at bottom right corner to ask for a quote, or call us on 0800 747007.


Why we don't sell these phones at retail:

Looking for the cheapest Blackview, Ulefone or Doogee models you saw for between $200 and $500 elsewhere? We don't carry them as ordinary stock items in NZ because they can't be repaired in NZ or Australia - they are glued shut and the phone has to be broken apart to carry out diagnosis of even the smallest faults.  When those phones are broken into they lose their water and dustproofing.

The cheaper models have an unacceptably high failure rate due to their lower quality electronics (which is why they are cheap and why our competitors recently tried slashing the warranty to only six months!). Many of them also have limited mobile bands meaning they won't work properly when you travel overseas. Some don't even have any 4G, In comparison with the models above, they are junk. If you're desperate for one, however, despite the warning, see below - they are only available to trade customers at trade prices...we cannot supply on ordinary terms as the fact they are glued shut makes it impossible to sell them to the public AND still comply with the Consumer Guarantees Act requirements as to serviceability and parts.

But I've seen retailers offering a 12 month warranty on hermetically sealed phones? Read their small print.. It's meaningless, and a bit like offering a plot of land on the moon. Believe it or not many phone faults are caused by users, not warranty defects - the most obvious example is breaking your screen. Even assuming your phone lasts 12 months, if it needed a new part at 12 months and five days it becomes your problem, and because it can't be opened it can't be fixed. That's the reality. If you drop the Ulefone on a rock a week after purchase that's it - you'll have to throw it away. So if you are tempted to fork out hard-earned doleros for an Ulefone or Doogee remember - they're glued together, and most NZ repair centres won't even touch them.

Our Phones

WE GET IT...MULTIPLE CHOICE CAN BE OVERWHELMING. GIVE US A CALL ON 0800 747 007 OR LEAVE A MESSAGE (BELOW RIGHT) AND WE WILL TAKE AWAY ALL THE HASSLE

The Outdoor Phone Store is New Zealand's biggest retailer of rugged outdoor phones. You can save hundreds off the price of comparable models from the big telco's. If we don't offer a model you've seen elsewhere, it's because we don't think it's good or reliable enough. Examples of brands we've dropped include Doogee and VK. The phones above are the best options in their category, and that's the expertise we bring you. We offer an exclusive hand-picked collection of phones that perform, not five pages of shiny underpowered models that don't. Click on one of the images to see full specs, photo gallery, torture test videos and customer reviews of these rugged outdoor phones. Or pick an option from the Outdoor Phone Store dropdown menu

Our Promise

Fastest Delivery: Fastest delivery in NZ. Other suppliers offer free shipping in "usually" two weeks; we ship by express courier in days. Fastest Tech Support: The Outdoor Phone Store is the only rugged phone retailer that can service your phone quickly in NZ, not slowly in China. We are the only NZ retailer with parts held locally.  Best NZ Warranty: A full 12 months NZ warranty, not 12 months "manufacturer's" warranty or a cut-and-run six months or 7-day warranty. Parts: we keep parts in Auckland so you can get priority service. NZ-owned: We're a 100% Kiwi business, and GST-registered. Aftersales Support: You'll get exclusive updates on tips and tricks for using your new phones. NZ's #1 rugged phone retailer: as ranked by Amazon's global web traffic analyzer, Alexa. No other rugged phone retailer in NZ comes close. There's a very good reason for that.

Your Feedback

Ian. I am so impressed with your phone, I have been telling people to get on your website and buy one. - Alan J

Best phone I have ever had! Good service.
Good warranty! - Grant T

Thank you very much for your great service and for selling such fantastic phones, I love it already. - Liz P

Best decision I've made for a long time! Great technical support, help is only a phone call away, I've taken photos underwater, dropped it and it has dealt with all the abuse this hunter, kayak fishing tradie painter can throw at it....and the new Blackview looks even better. Do not hesitate to deal with the genuine agents in NZ , Outdoor Phone Store. - Ant Neill, Facebook

Join the switch to NZ's best outdoor phones!


What our customers are saying...

Alan B, Sept. 25 2019

I just recently bought a BV9700 Pro from you and it's fantastic. Thank you.

Bree Tee, Nov. 3 2019

Most grateful shout out to this company - they helped my daughter with a problem on her phone that has been ongoing for months & even after realising we had called the wrong company for support (bought from a similar named company originally) there was no hesitation in walking us through the steps we needed to take even though it was complicated & took 10 minutes. Incredibly patient and helpful - thank you!

Dan F, Sept. 4 2019

Thanks for the consignment of Blackview BV9500s. The phones are working like a charm...brilliant

I mostly see queries here that have apparently come from either ‘newish’, or prospective customers – nothing wrong with that! But having owned an AGM that I purchased from Ian at the start of May last year, I just felt compelled to comment on how stoked I am with it. Yes the product is awesome, but I really have found the back-up to be spot on too. While the phone hasn’t missed a beat, I’ve had a couple of minor network issues I didn’t fully understand and Ian personally talked me through them – very patiently and with easy, successful outcomes. Ian very obviously knows what he’s about and looks after his customers. I will have absolutely no worries about buying from him in the future, or recommending him to others. Excellent value for money!


George W

A wee story supporting the claims of these phone. About a month ago now, I was on Mt Taranaki checking Bells Falls. I climbed up to the base of the falls to get a photo to indicate the current flow rate over the falls. After taking the photo on my phone I placed the phone on a rock about 1.5 meters above the river and took my proper camera out of my back.
While I was setting this camera on the tripod, another person came up to talk to me, they knocked the phone off the rock and into the river. The phone was washed down stream along the rocky river bed for about 5 meters before coming to rest in a rock pool. I walked down stream to the pool and recovered the phone, gave it a wipe down and apart from a couple of dings on the protective face cover, no problems it is still working like a dream. Well done Blackview.

Jim from Carters

Ian …you rock , after all that you have been through and obviously with no fault from you, at all…. you really went out of your way for me ,came and meet me , face to face and made me a very happy chappy, this phone is better than in every way the Best phone I’ve ever tried your a straight up front dude alright big respect thank you

About us

It's not something we shout about, but we've been in the mobile phone business for a very long time. Investigate's smartphone division is run by Ian and Heidi Wishart; Heidi's background in telecommunications for Bellsouth Mobile and Clear, and Ian's connection to the establishment of NZ's first mobile phone network (Telecom 025) proved invaluable when the couple began operating a Vodafone affiliate in 1999. Since then we've sold a wide range of phones and tablets to clients all over NZ. Today, we specialise in providing handsets that work on ALL the networks - Spark, Vodafone and 2Degrees, giving you options you can't get from the telcos' own stores. All phones come with a 12 month genuine NZ service warranty (not a 'we'll send it to China and call you in three months' warranty), and our prices include GST for tax deductibility for business use.

CONTACT:

Freephone 0800 747 007

Email info[at]outdoorphonestore.com

Post HATM Magazines Ltd, PO Box 188, Kaukapakapa, Auckland 0843

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